Service Contracts

Customer Care
Service contract request form

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Basic or all-round service, Ivoclar offers you attractive options to protect your machine.

Flexible contract models – no effort – optimum protection

Find the ideal service package with just a few clicks. Request your personalized contract documents today:

  1. Request contract documents
    Fill out the form for your service package directly online here, select the conditions and send it off. You will receive an individual draft contract by e-mail shortly*.
  2. Receive & sign contract documents
    Take your time to review the documents. Accept the contract by signing it and returning it directly by e-mail.
  3. Activation of the contract
    After receiving the document, Ivoclar will assign you an individual contract number. The contract will be countersigned by Ivoclar. The service is valid from the agreed contract start date. You will then receive the complete contract documents together with your first invoice simply and digitally by e-mail.

*Processing in the form of checking the information and preparing the draft contract is subject to a certain processing time. If you have not received a response within 48 hours, please contact your local contact person or the specialist department directly at: licenses@ivoclar.com

We process your personal data for the purposes of registration and preparing offers so that you can receive the desired offer. Details on this and your rights can be found in our data protection notice.

The contract draft should contain the following information:

    Contractor






    Contact details



    General information:

    Devices:

    Device type:



    Last maintenance by IV:

    I am considering buying a machine in the near future / I am interested in possible service options.

    Installation date: If you do not have the exact dates, please select the approximate time to continue. We will carry out an exact check after receiving your details.

    Service options:

    Single maintenanceBasic-PackageAdvanced-PackagePremium-Package

    Payment method

    Annually by invoiceAnnually (direct debit)Annually (credit card)

    Service costs:

    Please note that the above information is used exclusively for the transmission of data to request a service from Ivoclar. There is no automatic comparison of the data records.

    If the selected service package cannot be combined with the specified dates, we will contact you immediately and advise you individually on possible options.

    Best regards,

    Your Global Contract & License Team

    Your price (PM DRY / Basic package / Annual payment)

    1'250.00 GBP / year

    Your price (PM DRY / Advanced package / Annual payment)

    2'340.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM DRY / Premium package / Annual payment)

    2'830.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM3 / Basic package / Annual payment)

    1'195.00 GBP / year

    Your price (PM3 / Advanced package / Annual payment)

    2'665.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM3 / Premium package / Annual payment)

    3'045.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM5 / Basic package / Annual payment)

    1'360.00 GBP / year

    Your price (PM5 / Advanced package / Annual payment)

    3'210.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM5 / Premium package / Annual payment)

    3'645.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM7 / Basic package / Annual payment)

    1'415.00 GBP / year

    Your price (PM7 / Advanced package / Annual payment)

    3'645.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM7 / Premium package / Annual payment)

    4'460.00 GBP / year*

    *A price reduction on the first year applies within 60 days of the initial purchase of the machine. Only valid for new machines. After your details have been checked, you will receive the corresponding condition details with your individual contract draft.

    Your price (PM DRY / Single maintenance)

    1365.00 GBP

    *Note: Prices are intended as a guide for individual maintenance and may vary. The prices quoted are indicative and subject to possible adjustments. In addition, travel costs and costs for any spare and wear parts that may be required will be charged

    Your price (PM3 / Single maintenance)

    1475.00 GBP

    *Note: Prices are intended as a guide for individual maintenance and may vary. The prices quoted are indicative and subject to possible adjustments. In addition, travel costs and costs for any spare and wear parts that may be required will be charged

    Your price (PM5 / Single maintenance)

    1475.00 GBP

    *Note: Prices are intended as a guide for individual maintenance and may vary. The prices quoted are indicative and subject to possible adjustments. In addition, travel costs and costs for any spare and wear parts that may be required will be charged

    Your price (PM7 / Single maintenance)

    1510.00 GBP

    *Note: Prices are intended as a guide for individual maintenance and may vary. The prices quoted are indicative and subject to possible adjustments. In addition, travel costs and costs for any spare and wear parts that may be required will be charged